©2019 Suede Studios Ltd

Terms & Conditions

GENERAL PHOTOGRAPHY SERVICES
  • Quotes are valid for 30 days from the date of issue.

  • The total sitting fee is required when making a booking to secure your shoot date.

  • Once the sitting fee has been received, the studio will notify the client in writing of their shoot date confirmation.

  • The client agrees to notify the studio of any changes affecting the shoot as soon as possible. 

  • Any overtime occurred (as a result of a delay outside of the photographer's control) will be charged at $60 per hour, or part thereof to the nearest half hour.

  • The studio will call the client the day before the shoot to make sure the client is prepared. This is your opportunity to ask any last minute questions.

  • The client must give the studio no less than 24 hours notice before cancelling the shoot, otherwise the client forfeits their sitting fee. 

  • The sitting will be cancelled if the client is: more than 30 minutes late, arrives intoxicated or otherwise is unable to complete their shoot, is uncooperative or aggressive and their sitting fee will be forfeit. Rebooking will be at the studio's discretion.

  • Client's are required to ask the permission of the studio before bringing their pets to their sitting. 

  • No smoking is permitted at the studio.

  • Theft will be not be tolerated and any missing or damaged items may be charged to the client. 

  • The studio offers the client one free appointment to view and purchase their images. These appointments are 2 hours long and occur at the Glen Eden studio. Additional viewing appointments cost $100 each. This fee also applies if the client cancels their viewing with less than 24 hours notice.

  • All images will be lightly retouched before the client's viewing. Additional retouching is charged at a $30 per hour rate. 

  • An 80% deposit is required before the client's order can go into production. 

  • Once in production, orders can not be changed or cancelled.

  • Goods will not pass to the client until payment has been made in full. 

  • Suede Studios retains the copyright of all images taken and may use the images for promotional purposes.

  • Prices listed include GST unless otherwise stated.

  • Prices are subject to change without notice. 

FACE BOOK PRIZE DRAWS

In addition to the GENERAL PHOTOGRAPHY SERVICES terms & conditions.

  • One entry per person. 

  • Prize will be drawn on date specified.

  • The prize must be redeemed before date specified. 

  • The winner's transformation will be complimentary of the studio on the shoot day.

  • The winner will choose their favourite image during a studio presentation at a time to be arranged after the shoot day.

  • The chosen image will be supplied to the winner in the form specified. 

  • All images taken will be subject to copyright by the studio and may be used by the studio for promotional purposes.

  • This competition is open to New Zealand residents only and is not associated with Facebook.

  • By entering this competition you agree to these terms and conditions.

  • Prizes are not transferable or redeemable for cash.

SPECIAL OFFERS

In addition to the GENERAL PHOTOGRAPHY SERVICES terms & conditions.

  • Special offers are only available on the dates specified in the advertisement.

  • Special offers can not be accumulated nor used in conjunction with any other offer or gift voucher.

  • Special offers can not be exchanged for cash or another product or service.

CUSTOM MADE COSTUMES

Suede Studios takes great care to quality control its goods at every opportunity and package them well for delivery to our customers. We only use a tracked courier service to ensure your purchases get to where they are going in a timely and secure manner. 

Suede Studios Style is not obliged to refund you if you change your mind or have purchased the wrong size. However, we can offer you a credit note.

The goods must be:

  • Unused

  • Clean and odour free

  • Still have the tags attached

  • Be well wrapped

  • Have the original receipt included

  • If the fault is ours Suede Studios will repair it.

In the unlikely event that the customer receives faulty goods, the customer must immediately inform Studio management BEFORE returning the goods. Unless otherwise instructed by management, the customer has 7 days in which to return the faulty goods to:

Suede Studios Limited 
140 Glengarry Road 
Glen Eden 
Auckland 0602 
New Zealand

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